Posted time February 13, 2024 Location Rabat, Malta Job type Full-time

Reports To: Restaurant Managerย  / Asst Restaurant Manager / F&B Supervisors

Overall Purpose of Position:
To provide a personal welcome to all guests and provide a good level of service while adhering to pre-established standards of service in our restaurant and/or events.


Main Responsibilities:

  • Serve clients promptly and efficiently.
  • Assist clients in their choice of Food & Beverage as when required.
  • Solve clients problems promptly while referring to superiors depending on depth or problem / issue.
  • Ensure that high standards of hygiene, service and quality of produce are delivered at all times.
  • Ensure high quality standards are kept and optimum customer satisfaction is maintained.
  • Be polite, courteous and professional at all times even in case of problematic solutions.
  • Ensure that the restaurant is kept clean at all times and is comfortable for the restaurant guests.
  • Ensure mise-en-place is in order bar & restaurant.
  • Ensure the workplace / bar is left clean at all times.
  • Replenish bar / restaurantย  supplies accordingly.
  • Secure handling of POS Cash system.
  • Drawing up bills accurately.
  • Safe handling of all technical equipment.
  • Ensure up selling of Food & Beverage items on current menus.
  • Ensure that all equipment is maintained. And report any breakages or any equipment out of order.
  • Follow the roster established by the Restaurant Manager.
  • Report to work well groomed and in full uniform at all times and to ensure that the uniform is well kept and clean.
  • Use the palm reader at the beginning and the end of each shift.
  • Follow company and department Standard Operating Procedures.
  • Perform any other duties which may be assigned from time to time.